![]() There’s a lot of different options for developing chatbots, which this article gives a great overview of:, but I would definitely recommend Microsoft (the new Apple!). The bot has also been deployed to Skype, Slack, and Facebook Messenger. In the Tuning section there is a graphic showing a harmonica with all the bends and if you select it in the settings. This FAQ chatbot is using their inbuilt web chat preview which made it a snap to integrate into WordPress without having to code up a plugin. Overall it’s a pretty nice developer workflow considering the different services they have hooked up to make the development and deployment a relatively painless experience. Ti v và s dng HarpNinja trên iPhone, iPad, và iPod touch ca bn. There are a number of different types of bots you can implement and an FAQ bot is best implemented using another service they have called c nhn xét, so sánh xp hng ca khách hàng, xem nh chp màn hình và tìm hiu thêm v HarpNinja. ![]() I created an FAQ chatbot for one of my own products as a practical test, which you can see running live here: Īs you can see from the image there’s quite a bit to it, architecturally and technology wise, with a number of different services from NLU (Natural Language Understanding) to the bot development to connecting various user touchpoint services. This software is an intellectual property of Sonicviz. ![]() Reality is the tech is still very immature and there are not a lot of use cases where the chatbot workflow is a better UX than simple point and click with a well defined menu and information architecture.įAQ’s are an important corner of the customer support sector and is one area where they may have use so I decided to test out Microsoft’s bot service, which is still in preview mode: The file size of the latest downloadable setup file is 20.9 MB. There’s a lot of hype at the moment about AI in general, and chatbot’s being the next big “app market”. ![]()
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